# RogerIQ > AI-native customer support platform that autonomously resolves issues — refunds, orders, debugging — not just deflection. ## Overview RogerIQ is a customer support platform built for e-commerce, SaaS, and crypto teams. Unlike legacy tools (Zendesk, Intercom, Freshdesk), RogerIQ's AI agent takes real actions: issuing refunds via Stripe, creating orders in Shopify, filing bugs in Linear, and resolving issues end-to-end. The platform operates in three modes: Autopilot (fully autonomous), Copilot (AI drafts, human approves), and Assist (AI suggests, human writes). Confidence scoring with configurable thresholds lets you control exactly how much autonomy the agent has. No per-seat billing. Unlimited team members on every plan. Bring your own AI model via OpenRouter. ## Key Features - Autonomous AI agent that takes real actions (refunds, orders, bug reports) - Three operating modes: Autopilot, Copilot, Assist - Multi-channel: email, chat widget, Slack, Discord, Telegram - E-commerce integrations: Shopify, Stripe - Issue tracking: Linear, GitHub, Jira - Knowledge base with doc site crawling and OpenAPI ingestion - Persistent customer memory across conversations - BYOM: bring your own model via OpenRouter - No per-seat billing, ever ## Pricing - Free: $0/mo — 100 AI-resolved conversations - Starter: $29/mo — 1,000 AI-resolved conversations - Pro: $79/mo — 5,000 AI-resolved conversations - Scale: $199/mo — 25,000 AI-resolved conversations ## Links - [Homepage](https://rogeriq.com) - [Pricing](https://rogeriq.com/pricing) - [Sign Up](https://rogeriq.com/signup)